To pair your Sky Glass remote, start by removing the old remote’s batteries and turning off the Sky Glass device at the socket.
Restart the device to guarantee a clean pairing process. Turn on your Sky Glass, then press and hold buttons 1 and 3 on the remote for 3 seconds.
Follow the on-screen instructions closely and make sure the remote is in range of the TV.
Look for a confirmation message indicating successful pairing. Test the remote to verify all functions work.
If you run into issues or need detailed steps, there’s more helpful info you can find.
Key Information
- Restart Sky Glass device: Turn off and on the Sky Glass at the socket to reset the system.
- Initiate pairing mode: Press and hold buttons 1 and 3 simultaneously for 3 seconds.
- Follow on-screen prompts: Ensure the remote is within range and follow the Sky Glass TV instructions.
- Confirm pairing: Look for the on-screen message indicating successful pairing and test remote functionality.
- Troubleshoot if needed: Restart the device and repeat pairing steps if the remote doesn’t respond.
- For Sky Glass TV wall mounting + Bracket supply, simply click the “Book Now” button and follow the steps to secure your appointment.
Preparing Your Sky Glass Remote
Confirming that your Sky Glass remote is ready for pairing involves removing the batteries from your old remote and restarting your Sky Glass device.
Start by turning off your Sky Glass at the socket. This helps reset the system for a clean pairing process.
If the device doesn’t power on, press the power button directly on the device to check its responsiveness.
Once it’s on, you’re ready to proceed.
Remember, only one remote can be paired via Bluetooth at a time. Any additional remotes will operate in IR mode.
Entering Pairing Mode
With your Sky Glass remote prepared, it’s now time to enter pairing mode by pressing and holding buttons 1 and 3 simultaneously for 3 seconds. Make sure your Glass device is turned on and responsive.
Once you hold the buttons, look for an on-screen message indicating the remote is in pairing mode.
Please be aware that only one remote can be paired via Bluetooth at a time. Any additional remotes will function using IR mode.
Following On-Screen Instructions
You’ll need to follow the on-screen instructions on your Sky Glass TV to complete the pairing process.
After pressing and holding the 1 and 3 buttons on your Sky Glass remote to enter pairing mode, make sure your remote is within range of the TV and there are no obstructions.
The TV will guide you through a series of prompts. Pay close attention and follow each step accurately.
A confirmation message will appear on the screen once the remote is successfully paired.
After seeing this message, test the remote’s functionality to verify it works correctly. If any issues arise, you may need to repeat the pairing process.
Troubleshooting Common Issues
If the remote doesn’t pair successfully after following the on-screen instructions, there are several troubleshooting steps you can take to resolve common issues.
First, make sure the old remote’s batteries are removed.
Next, restart your Sky Glass device. Press and hold buttons 1 and 3 on the remote for three seconds to initiate Bluetooth pairing. Confirm the pairing by looking for a ‘connected’ message on the screen.
If the new remote isn’t responding, press the power button on the Glass device and try pairing again.
Remember, only one remote can pair via Bluetooth; any additional remotes will function using IR mode.
Following these steps should help you overcome most common pairing issues with your Sky Glass remote.
Resetting the Remote
To reset the Sky Glass remote, press and hold the power button on the remote for about 10 seconds.
Make sure the batteries are removed from the old remote before you attempt to pair a new one.
Next, press and hold buttons 1 and 3 on the new remote for a few seconds to start the pairing process. The new remote will pair via Bluetooth, whereas the old remote might’ve used IR mode.
If the Glass device doesn’t respond to the new remote, try restarting the device and repeat the pairing steps.
Resetting the remote guarantees all previous settings are cleared, allowing for a fresh connection.
This process is essential for resolving connectivity issues and ensuring smooth operation.
Contacting Sky Support
For any issues with pairing your Sky Glass remote, contacting Sky Support can provide you with expert guidance and troubleshooting.
Their dedicated customer support team will guide you through the pairing process to guarantee a smooth experience.
You can reach Sky Support through several convenient channels:
- Phone: Speak directly with a representative for immediate assistance.
- Live Chat: Get real-time help through Sky’s website.
- Sky Community Forum: Post your issue and receive advice from both Sky experts and fellow users.
Be sure to provide detailed information about your issue to receive personalised assistance.
Sky Support is committed to helping you resolve any problems swiftly and efficiently, ensuring your Sky Glass remote functions seamlessly.
Frequently Asked Questions
How Do I Reset My Sky Glass Remote?
To reset your Sky Glass remote, press and hold the 1 and 3 buttons for three seconds. Look for a ‘connected’ message on the screen. If issues persist, gently twist the remote or consult Sky’s troubleshooting guide.
How Do I Resync My Sky Remote?
To resync your Sky remote, press and hold buttons 1 and 3 simultaneously for 3 seconds. Look for the on-screen message confirming the connection. Make sure only one remote uses Bluetooth; the other will use IR mode.
Why Is the Number Not Working on My Sky Glass Remote?
Your Sky Glass remote’s number buttons might not work because of pairing issues. Press and hold the 1 and 3 buttons together to pair it. Make sure the batteries are fresh and check for on-screen prompts.
Conclusion
You’ve now learned how to pair your Sky Glass remote by preparing it, entering pairing mode, and following on-screen instructions.
If you encounter issues, troubleshoot common problems or reset the remote.
Should further assistance be required, don’t hesitate to contact Sky Support.
By following these steps, you guarantee a seamless connection, enhancing your viewing experience.
Enjoy the convenience and functionality of your Sky Glass remote.
For Sky Glass TV wall mounting + Bracket supply, simply click the “Book Now” button and follow the steps to secure your appointment.
